Tech Support

Basic technical email support is included free for all users of AV-Playback software. However, if your organization requires a more in depth technical support package, the Premium Maintenance agreement may be the ideal support solution for you.

Premium Maintenance Includes:

  • High priority email support
  • Guaranteed initial response time
  • Unlimited number of requests
  • Direct support from company’s engineers
  • Remote access session
  • New software releases
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